Account Deletion Request – VivaMama
If you would like to delete your VivaMama account and all associated data, you can submit an account deletion request by contacting our support team.
How to Delete Account/ Request Account Deletion
Deleting your account from within the app open VivaMama → Profile → Delete my account, and confirm. Your account and data are erased immediately and cannot be recovered.
If you no longer have the app installed, please send an email to the address below requesting account deletion.
In your request, please include the phone number or email address associated with your VivaMama account.
What Is Deleted
Your account and profile, your children's details, your conversations with the AI Companion, your community posts and comments, your consultation records and reviews, mood logs, saved messages, subscription records, support requests, and your notification token.
What Is Retained
Payment and transaction records only. Indian tax and financial law requires us to keep these for a statutory period. They are not used for any other purpose.
Processing Time
Deletion is completed within 30 days of your request.
Need Help?
If you have any questions regarding your data or account deletion request, please contact our support team using the email above.
